As of February 18th, 2008, the analog network has been shut down. If you have not updated your AlarmAgent.com system, your service is liable to be terminated at any time and you will no longer receive alarms from your monitoring equipment. To ensure future service, you must complete the RTU address survey immediately so that we may determine the service availability status of your RTUs.
Once we have received your completed AlarmAgent.com address survey, we will respond within 3 business days, advising you of your system’s service status. For the majority of our users, this will mean upgrading existing analog units to the new digital model.
to your AlarmAgent.com account now. If you have any outstanding RTU information, you will be automatically prompted to complete the RTU address survey.
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